Cathay Pacific Airways issued an apology following allegations of discrimination against non-English audio system by its flight attendants. The accusations surfaced in a viral submit on Chinese social media, causing widespread concern and prompting the airline to take action.
The incident occurred on flight CX987, travelling from Chengdu in southwestern China to Hong Kong. In response, Cathay Pacific suspended the flight attendants concerned and initiated an internal investigation. The airline said that any confirmed violations of its rules and professional ethics via “inappropriate words and deeds” would be met with severe consequences.
A passenger on the Chengdu to Hong Kong flight claimed in an online submit that the flight attendants ridiculed passengers in English and Cantonese. They allegedly mocked others who requested for a carpet as a substitute of a blanket in English, reported Bangkok Post.
The passenger shared a recording by which a flight attendant supposedly said…
“If you cannot say blanket in English, you can’t have it … carpet is on the ground, be happy if you want to lie on it.” While the authenticity of the clip could not be verified by Reuters, it sparked vital criticism on social media.
As Hong Kong’s flagship carrier, Cathay Pacific has been working to rebuild its reputation in the wake of the Covid-19 pandemic. The airline has suffered tremendously as a outcome of Covid-related flight cancellations, border closures, and stringent quarantine measures for crew members, resulting in substantial workers reductions since 2020.
There have been Final on flights this 12 months from fights to sexual assault.
Last month, the lawyer of a Swedish man arrested for allegedly sexually assaulting a member of the cabin crew on a Bangkok to Mumbai flight claims he has mental well being problems and did not imply to touch the lady.
Klas Erik Harald Jonas Westberg reportedly molested a stewardess on IndiGo flight 6E-1052 from Thailand to India on Thursday, the Indian Express reported. He was arrested by Mumbai Police once the aeroplane touched down and passengers disembarked..